If the idea of a deep tissue massage makes you wince, Aches Away! might be more your style. It’s run by Suzanne Chappell, who qualified as a massage therapist and medical herbalist in 1991 after a three-and-a-half-year full-time course in the UK. She’s been practising in Whangārei since 1999.
Suzanne uses gentle techniques that don’t hurt, in a calm country setting, and she has a warm, welcoming manner.
Why locals choose Aches Away!
- Gentle approach: techniques that don’t hurt, during or after.
- Experience: qualified since 1991 and practising locally since 1999.
- Clothes on or off: two of her techniques work through clothing, without oil.
- Few follow-ups: she doesn’t ask for more than one or two return visits after your first.
- Country setting: a quiet, relaxing clinic.
- Online booking: and gift vouchers to buy online.
What she offers
Massage therapy
Massage with certified pure essential oils and natural oils. You’re covered with a large towel at all times, with only the area being worked on uncovered. Suzanne uses gentle Pain Neutralisation Technique in place of deep tissue work. Relaxation massages are available too, if you just want to unwind.
Pain Neutralisation Technique (PNT)
A gentle, hands-on technique developed by a US chiropractor, physiotherapist and acupuncturist, based on neurological reflex theories. It’s done through clothing, with no oil, manipulation or deep pressure.
Contact Care / Flinchlock
A technique for the after-effects of unexpected bumps and knocks, like stubbing a toe or walking into a cupboard door. Gentle pressure is applied to bones in non-painful areas, with no manipulation. For serious injuries, see a doctor first.
Who comes in
People come to Suzanne with tight necks and shoulders, tight or cramping muscles, muscle and joint aches, headaches and sore hands or feet. She also runs a separate programme for people with symptoms of fibromyalgia, chronic fatigue and long COVID.
Sessions and booking
Sessions are 45 minutes, or you can book two in a row for a longer session. Book online with card prepayment, or text or phone if you’d rather not pay online. She’s open Monday to Friday, with some 5.30pm appointments.
Good to know
- Prepayment is needed to hold an online booking.
- Gift vouchers are emailed, or a card version can be posted.
- Wear comfortable clothing if you’d prefer a treatment without oil.
Frequently asked questions
Does the treatment hurt?
No. Suzanne uses gentle techniques instead of deep tissue massage.
Do I have to undress?
Not for PNT or Contact Care, which are done through clothing. For oil massage, you’re covered with a towel.
How long are sessions?
45 minutes, or book two in a row for a longer session.
How long has Suzanne been practising?
She qualified in 1991 and has practised in Whangārei since 1999.
Can I buy a gift voucher?
Yes, online or as a posted card.
