Flight Centre Whangārei

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Flight Centre Whangārei

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4.1 (36) Google
  • Grant Peacock 2 months ago

    Great, they know their stuff. Ummmm yeah not quite true, I went on my wonderful trip and I wasn't told about the Singapore arrival card, so had to complete it with help from the steward, on arrival. But wait there's more, I got to the Vibe hotel and presented my voucher, to be told we don't have a booking for you and we received no money. Flight Center took my money 10 months ago. So I WhatsApp the agent and she says, the Res team have screwed up, you will have to pay for 1 night then she will sort it out in the morning. I think, well at least something is happening, but nothing happened and I had to pay each day for 3 days. In the end my Dad rang from Auckland to Whangerei and did lots of swearing and within 1 hour the hotel was paid. I wasn't reimbursed for 3 weeks and due to exchange fees short changed by $80. The hotel said why do you kiwis go with them, their booking system mucks up 1 booking a week. I still enjoyed Singapore but I was very stressed thanks to Flight Center.

  • Kaylene Jasmine a year ago

    A huge thank you to Sarah and the amazing team at Flight Centre Whangārei. When my flight was unexpectedly cancelled, they jumped into action straight away and showed genuine care for my personal situation. Sarah went above and beyond—personally delivering my documents and offering comfort when I needed it most. My name is Avalon, I’m 65 years old and have travelled to many places over the years, but I’ve never experienced service as thoughtful and sensitive as this. The entire team was nothing but supportive, caring, and truly genuine. I highly recommend them!

  • Carole Stiles a year ago

    Friendly service but not knowledgeable. I had to tell them about the American airlines flight as they didn't offer it and I was charged $150. Will just book online next time.

  • Giovanni Ionta 2 years ago

    Fantastic service from Bernie at Flight Centre in Whangarei. I had a gift voucher from 2020 that had expired as I couldn't use it due to Covid. Bernie managed to reactivate it again so I could use it for upcoming trips to Auckland. She was very helpful, efficient and pleasant to deal as were all the staff who always greeted me with a smile. I highly recommend Bernie and the crew in Whangarei for all your holiday needs.

  • Adi Cummings 3 years ago

    Amazing helpful staff. I knew I was in good hands when I asked Karlee to organise my flights to Bali. Everything was seamlessly sorted from beginning to end. Karlee was super helpful and followed up my enquires with a very quick turn around on email, voice message or phone if I was available. If you are after friendly efficient travel service, I would highly recommend! Thank you with appreciation!

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