AV Beauty Spa

★★★★★

I got a simple pedicure here with regular nail polish. At first, my experience was pleasant and fine. Until my nail tech starts to file my big toe instead of my actual nail 🙁 She was very distracted and clearly checked out. She did this several times. The polish I picked was thick and old. I wish she would have thinned it out or ask me to pick another color. After she finished, she told me to wait for awhile. I had a hand fan so I started to fan my toes to dry. I did this for TEN MINUTES and then finally another nail tech ushered me to an area that had an automatic fan for this purpose. I wish I knew that from the beginning. Mind you they all saw me doing this for ten whole minutes and didn’t say anything, and the place wasn’t even busy at the time. Because the polish was so thick, it took forever to dry and unfortunately one of my toes got messed up. I came back to get it fixed and another nail tech looked at me with annoyance and asked, “why didn’t you do gel instead?”. Rude. Probably won’t ever come back.

★★★★★

My first time getting waxed. Full on including the brazillian god damn, the ladies are fast, thoughtful, considerate and just if you’re looking for that quality with the time management this is the best place in town. Thank you 🙏❤️

★★★★★

Anna was very friendly and accommodating- my daughter and I had a great nail session. Thank you Anna for making my daughter’s bday nail fabulous. She is soooo happy, and so am I.

★★★★★

I got a brazillian wax done yesterday just after 5pm. I have had many brazillian waxes with different salons over the years, but this was by far the worst. The staff were friendly and I was directed to the back of the salon, to a bed that had a thick plastic covering on it and figured they hadn’t set the bed up yet. The staff closed the curtain and told me she’d be 5 minutes. There was an open bin with wax around the edges and used wax inside so you can imagine what that looked like. I waited as I was expecting to be handed a towel to cover up with and the bed to have something put down on it. The lady came back and advised they don’t put anything down and wipe it down between clients and I could go ahead and strip. Thought it was odd but did it anyway. The wax itself was reasonably quick but I had to ask for her to put pressure on the area after she had ripped the wax off to help with the pain (I thought this was something every waxer knew). When we were finished she advised my hair grows in different directions and she couldn’t get it all, I’ve never had this issue before unless the hair is too short for the wax to grab, but I still had a few hairs, not many though. Then she grabbed a baby wipe to wipe the plastic sheet, now I thought she meant they disinfect the plastic sheet but they only baby wipe it. I cannot express how grossed out I was by this as other ladies had clearly been waxed in here throughout the day. The lady was so lovely though, no complaints about the service but perhaps get a bin with a lid and use some disinfectant wipes or spray to clean the plastic sheet. As well as towels so we are able to cover ourselves. I also think your staff may need to be trained again with how to wax as I’ve never left a salon with hair still down there. Thank you Anna Vu but I won’t be coming back here for a wax again and I’m sorry for the not so great review but I had to let you know what my experience was like

★★★★★

LOVE going in to see the team at AVs!!! Always great to have a fun chat whilst getting your nails done! I also get my brows and lashes done there. They are always so professional and friendly in such a busy salon. I take my mum with me too and we always have great banter with everyone there! Thanks Anna and team xxx